Dela: How to Reconnect with Your Consumers

Dela is the largest funeral insurance company in the Netherlands. Discover how, by partnering with Reputation Institute, Dela broke through a saturated market to attain record-breaking success. In this video, RI co-founder Cees van Riel meets Dela's Chief Brand Officer, Martin Kersbergen. Together, they discuss Dela's journey in reputation. 

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Meet Pierre Goad, HSBC, Managing Director & Head of Communications
Meet Pierre Goad, HSBC, Managing Director & Head of Communications

"I think the Reputation Institute has played a very important role in bringing standards to how we measure ...

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KPN: A Reputation Journey from Near Bankruptcy to Tremendous Consumer Growth
KPN: A Reputation Journey from Near Bankruptcy to Tremendous Consumer Growth

"You need a very good partner. In my case that was the Reputation Institute, and I would advise you to do t...